It’s no longer just a trend but an established best practice.
Integrating a marketplace app into your eCommerce site and setting it up allows your customers to connect with your brand and make recommendations about what you should carry in your store.
It will enable consumers to connect directly with retailers and give vendors more visibility and control over their products.
Having an eCommerce marketplace app is a good idea for any eCommerce business.
Here Are the Top Reasons to Have a Marketplace App as an Ecommerce Retailer:
1. Increased Conversion Rates
The most important reason to use a marketplace app is that it can increase your conversion rate. Conversion rate is the number of visitors who convert into customers. This is usually calculated by taking the number of visitors, dividing it by the number of leads, and multiplying it by 100%.
If you have an eCommerce store, you should know that your conversion rate is one of the most critical metrics for your business. You need to make sure that you have a high conversion rate for your business to be successful.
Using a marketplace app will increase your conversion rate by providing more ways for people to find your products and sales pages, which means that more people will be able to buy from you. You can also consult a trustworthy App development agency to learn more on how custom apps can help your business.
2. Brand Recognition
Brand recognition is one of the main reasons why people shop online. It makes a product or brand stand out from the rest and can be vital for your business.
To get customers to remember you, you must have a unique selling proposition (USP). This is what sets you apart from the competition. You need to be able to explain why people should buy from you instead of anyone else.
The best way to do this is by having a marketplace app that helps your customers find products they are looking for and get in touch with the right people when they have questions or problems.
The more customers you have used your marketplace app – and therefore buying things from you – the more likely they are to recommend it to others who might also be interested in shopping online. As such, an effective marketplace app will help you increase sales and build brand recognition within your industry.
3. Improving the Customer Experience
The customer experience is the first thing that comes to mind when people think of eCommerce. It’s what people expect from their online shopping experience and what retailers need to deliver to keep customers coming back for more.
A marketplace app can support you in improving the customer experience by creating a more effective way of communicating with your customers and streamlining your sales process.
By using an App, You Can:
- Reduce customer service costs by eliminating the need for call centers or shipping agents.
- Lower shipping costs by having all orders tracked in one place.
- Provide a better user experience through features like personalization, tagging, and social sharing options.
4. Enhance Marketing Communications
Marketplace apps are one of the most effective ways for eCommerce retailers to communicate with their customers.
With a marketplace app, you can easily connect with your target audience and provide them with valuable information about your products and services.
You can also use this platform to share useful links to help customers find more information about your brand.
In addition, marketplace apps can let users search for products based on specific criteria. This means you can create a search engine that lets your customers find exactly what they are looking for.
5. Affordable Advertising and Marketing
The most important benefit of having a marketplace app as an eCommerce retailer is the ability to market your products and services at a lower price than you could if you were running an online store.
Advertising and marketing on a marketplace app are significantly cheaper than traditional advertising methods, such as radio or newspaper ads. Many people who use marketplace apps don’t even bother with conventional advertising.
The most significant advantage of having a marketplace app is that it gives you access to millions of customers engaged with your brand daily. This will help in generating more sales opportunities and new customers for your business.
6. Enables Easy Exports
Exports are the lifeblood of any eCommerce business. The ability to export your inventory data and sales history is essential to analyzing your performance and making intelligent business decisions.
With a marketplace app, you can easily export your inventory data and sales history in various formats, including CSV, HTML5, PDF, and more.
You can also add additional features like barcodes or QR codes that are compatible with any type of scanner on the market today.
As an eCommerce Retailer, you must have an easy way to export this information so you can analyze your performance and make smart business decisions.
Also read – WHY IT IS IMPORTANT TO CAPTURE CUSTOMER FEEDBACK
7. Several Payment Modes
The last thing you want is to have your customers stuck in a checkout flow that doesn’t work.
Payment and checkout is the most critical part of an eCommerce website, and they should be tested extensively before launch.
A marketplace app gives your customers access to several payment methods, including Paypal payments, credit card payments, and even bank transfers.
This means that you can test your checkout flows without worrying about losing sales if people don’t like how it works on your site or app.
8. Product and Price Comparison
When you’re not in the store, it’s easy to forget that the product you see on your website doesn’t necessarily match up with what’s in the store.
This can be especially true if your inventory hasn’t been updated in a while and you don’t have all your products listed online.
With an app, customers can quickly scan through products, compare them side by side and make instant purchases without ever having to leave their homes.
By making it possible for customers to compare prices between similar items, you can increase sales on items that are frequently purchased together or based on price.
10 SUPER WAYS TO IMPROVE ONLINE SHOPPING EXPERIENCE FOR CUSTOMERS
9. Faster Buying Process
If you are using a marketplace app as an eCommerce retailer, the buyer experience is generally easier and faster. The reason for this is that there are multiple sellers on the same platform who have their listings in the same category and have similar products.
With this in mind, users need not look at several websites or go through a long process of searching for the right product. Instead, they can simply choose from a list of sellers and make their purchase from there.
This saves time and reduces the number of errors that may occur when trying to find the right product by browsing through multiple retailers’ websites.
Having a marketplace app as an eCommerce retailer can go a long way in making you more efficient, profitable, and customer-focused.